Goldmedal Ecommerce

Introduction

Please read this privacy policy ("privacy policy" or "policy") carefully before using this website. By using this site, you agree to be bound by this policy, as well as all other terms and conditions/policies described on the site.

In this policy

"We," "us," and "our" refer to Goldmedal Electricals Pvt. Ltd. (hereinafter referred to as "ecom.goldmedalindia.in");
The "Site" refers to any website, mobile site, or application we provide that includes a link to these terms and other Policies;
The "Products/Services" refer to any images, specifications, information, documents, assistance, or products/services we may provide to you through our Site; and
"You" and "your" refer to anyone who visits, accesses, or uses our Site or obtains Products/Services from us through our Site.

Goldmedal Electricals Pvt. Ltd. (“Operator”) is the operator of this website (“Site”). However, software, hosting, and other functions may be provided by the Operator’s service providers (“Service Providers”) and other companies affiliated with the Operator (“Affiliates”) or merely in a business relationship with the Operator (“Business Partners”). Each of these entities may also provide content on the Site, sell or provide goods or services on the Site, or advertise or link on the Site.

This Privacy Policy describes the type of information the Operator and its Affiliates and Service Providers collect from visitors to the Site, what we do with that information, and how visitors can update and control the use of information provided on the Site. This Site may contain links to other websites of Group Companies, Corporate Partners, Subsidiary companies, and Affiliate companies of Goldmedal Electricals Pvt. Ltd. This Site may also contain links to external websites, including further linked websites controlled or offered by third parties (Non-Affiliates of Goldmedal Electricals Pvt. Ltd.) to help you find relevant websites, services, and/or products which may be of interest to you quickly and easily. This Privacy Policy does not necessarily describe information collection policies on such linked and other websites

The Site is not directed to children under 18 years of age, and children under 18 years of age shall not use the Site to submit any individually identifiable information about themselves

At Goldmedal Electricals Pvt. Ltd., we are strongly committed to protecting the personal information that you submit to us and endeavour to protect it from unauthorized use. To protect your personal information from

Information we collect

While using this Site or availing of the products and services, Goldmedal Electricals Pvt. Ltd. and its affiliates may access users' personal information, including confidential and sensitive data.

You can browse some portions of the Site without registering. For certain services or areas, registration is required, where we ask for your name, job title, email address, phone number, and other contact details. Once registered, you will receive a username and password to access additional parts of the Site.

If you use services or tools on the Site, we may request further information, such as financial or equipment details. We may also collect personal information through comments or surveys.

We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of the Operator or others.

As our services evolve, the types of information we collect may change. Please check this Privacy Policy frequently for updates.

Cookies and Other Technologies

When you visit the Site, we collect certain technical and routing information about your computer to facilitate your use of the Site. For example, we log browser type, operating system, CPU speed, and the Internet Protocol address of your Internet Service Provider to provide the best possible service. We also record search requests and results to ensure the accuracy and efficiency of our search engine. Your IP address helps us track your use of the Site.

We collect information from “cookies” stored on your hard drive. Cookies are small data files containing a unique identifier that allows us to recognize you each time you return to the Site. They keep track of the pages you view and the services you use. This information helps us provide more tailored and user-friendly services. Cookies include pages visited, items in the shopping cart, login details, search history, device specifications, location details, language preferences, and other clicks.

We also collect aggregate information about Site usage, such as which pages are most frequently visited, how many visitors we receive daily, and how long visitors stay on each page.

Changes in Terms

The operator may update this Policy occasionally and will notify Registered Users. If you continue to use the Sites or submit information after changes are made, you accept the updated Policy. If you disagree with the Policy changes, do not use the Sites or submit information.

Use of the Information we collect

We understand that your personal information is one of our most important assets. We store and process your information, including any sensitive financial information, on computers protected by physical and technological security measures in accordance with the Information Technology Act, 2000. If you object to this, please do not provide your information on the Website.

We use the information collected from you and your company to:

Fulfill orders and requests
Provide quotes
Process and monitor orders
Your social media profile
Notify you and third parties about order status
Prepare drawings or product configurations
Inform you about offers or products

We may combine offline with online information to provide a more customized experience.

By visiting the Site and providing data, you acknowledge and agree that we may use the data internationally for the purposes identified in this Privacy Policy or other communications with you. Your data may be stored on servers located in other jurisdictions, and by providing your data, you consent to its transfer.

We may use demographic and Site usage information to improve our Sites and prepare aggregate, non-identifying information for marketing or advertising purposes. Occasionally, some information may be purged from our systems at our discretion.

With Whom Do We Share Information

We may share your information, including your email address, with our Affiliates and third parties involved in providing the requested products or services. We may also share aggregate statistics about site activity.

We may invite selected third parties to offer you deals we think you'll like. If you don't want to receive such offers, you can unsubscribe by contacting us via email. Otherwise, we'll use your information to improve your experience on the site and offer relevant products.

By using our Site, you authorize us to contact you, even if your number is on the NDNC list, for offers related to our products and services. You can't complain to TRAI about these contacts.

We may share your information with other business entities for business activities or restructuring. Once you provide your information to us, it can be used by us and our affiliates for various services related to your transactions.

You authorize us to share your transaction details with our affiliates and service providers and won't hold us liable for using or disclosing this information.

Other websites accessed through our Site may have different privacy policies. We recommend reading each site's policy to understand how they protect your information.

We can't guarantee the security of information you send us or that our servers are impenetrable. By using the Site, you assume the risk of data transmission and agree we aren't responsible for any data loss or its consequences.

We may update this privacy policy due to legal changes or site enhancements. Please review it regularly.

This privacy policy doesn't create any legal rights. By using our services, you agree to our collection and use of your Sensitive Personal Data. You can withdraw your consent by contacting customer care, but this means you won't be able to use our services.

We aren't responsible for data breaches despite taking reasonable security measures. Use strong passwords and keep your login details confidential. By using our site, you accept the risk of data breaches and agree to this aspect of our privacy policy.

Mailers

Goldmedal Electricals Pvt. Ltd. may send direct mailers to the address you provide. You can opt out of these mailers using the links at the bottom of each one. We respect your privacy and will remove you from the mailing list if you choose not to receive them.

Anti-Spam Policy

Goldmedal Electricals Pvt. Ltd. recognizes the receipt, transmission or distribution of spam emails (unsolicited bulk emails) as a major concern. We have taken reasonable measures to minimize the transmission and impact of spam emails in its computing environment. Goldmedal Electricals Pvt. Ltd. reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action.